Can the delay-repay threshold be lowered?

Hi Andy, getting no response from Dft (no surprises there really) so figured you might have more luck as shadow sec. So the average rail commute in the UK (National Passenger Survey 2012 is the latest I could find) is 41 minutes. Delay-Repay kicks in at >30 minutes In other words, a 70% overrun is financially equivalent to "on time" Meanwhile commuters pay the highest fares in Europe It's like paying for a pint in a Mayfair Pub and being poured a half If politicians are serious about stopping the rip off culture on trains, there is no reason not to bring the delay repay threshold down to a more reasonable level - apparently Network Rail pays train operators at 15 minutes - and the only language the operators (and management) understand is financial enforcement Thanks & Good Luck

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  • published this page in Suggestions 2017-11-21 11:57:20 +0000
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